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Losing your laptop can be stressful

When you lose your laptop, you are at risk of a security breach.

Many will immediately jump to questions around “can I track my lost laptop?” or ask their IT service provider “can you track my lost laptop?” – and these are good questions to ask… but the answer is sometimes simpler than anything else.

It is about having good security in measures before the laptop is lost.

Lost Laptop – What to do?

There are some essential things you can do if you have lost your laptop.

  • Report It Immediately: Notify your employer (e.g., IT or security team) and file a report with local authorities, especially if it was stolen. This documentation may be required for insurance or compliance.
  • Lock or Wipe Remotely: Use tools like Find My Device (Windows) or Find My Mac (Apple) to locate, lock, or erase your device remotely if those features were enabled beforehand.
  • Change Your Passwords: Immediately change passwords for key services (email, banking, work accounts) in case any are stored or auto filled on the lost device.
  • Revoke Access Tokens: Deauthorize the lost device from any accounts or services (e.g., Google, Microsoft, Dropbox) to block further access.
  • Monitor for Unusual Activity: Watch for suspicious activity across your accounts. Consider enabling two-factor authentication if not already in place.
  • Inform Relevant Authorities: If the laptop contains sensitive or confidential data, you may need to notify data protection officers or comply with reporting regulations like GDPR, depending on your jurisdiction or company policy.

Can a lost laptop be tracked? – Can we track a lost laptop?

A lost or stolen laptop can potentially be tracked using built-in tools like Windows’ “Find My Device” or macOS’s “Find My,” as well as third-party software such as Prey, which supports multiple operating systems.

These features enable users to locate, lock, or even erase their device remotely — but only if they were activated prior to the theft and if the device is connected to the internet.

BitLocker, while it doesn’t aid in tracking, plays a critical role in data protection by encrypting files, ensuring that even if the thief removes the drive or installs a new operating system, the original data remains inaccessible.

However, if the laptop never connects to the internet again, tracking it becomes highly unlikely.

Thieves may also disable tracking features quickly. Therefore, while recovery isn’t guaranteed, enabling tracking tools and keeping BitLocker active offers the best balance between possible retrieval and strong data security.

Choosing the right tools is key to ensuring security risks being managed.

TCCB can help establish your security protocol. Get in touch with us today to start the conversation.


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